Legal & Platform Rules

facai88 Terms and Conditions

These Terms and Conditions govern your use of the facai88 platform. Please read them carefully before creating an account or placing any bets. By registering on facai88, you confirm that you have read, understood, and agreed to these terms in full.

Last updated: January 2025

Key Policy Highlights

A quick summary of the most important rules on facai88. These highlights don't replace the full terms — please read the complete document below.

Age Requirement

You must be at least 18 years old to register and play on facai88. We verify age during the KYC process and reserve the right to close any account found to belong to a minor. All winnings from underage accounts will be forfeited.

One Account Per Player

Each player is permitted one facai88 account only. Duplicate accounts will be closed and any balances may be forfeited. If you've lost access to your account, contact facai88 support — do not create a new one.

Bonus Wagering Requirements

All bonuses on facai88 are subject to wagering requirements before withdrawal. The specific requirement for each bonus is stated at the time of the offer. Attempting to withdraw bonus funds before meeting requirements will result in forfeiture of the bonus.

Withdrawal Verification

facai88 requires KYC verification before processing your first withdrawal. This is a standard identity check that protects your account and complies with anti-money laundering obligations. Verification is a one-time process.

Prohibited Activities

Collusion, use of automated betting software, exploitation of software errors, and any form of fraud are strictly prohibited on facai88. Accounts found engaging in prohibited activities will be permanently closed and balances forfeited.

Responsible Gaming

facai88 provides deposit limits, session reminders, and self-exclusion tools to all players. If you feel your gambling is becoming a problem, use these tools or contact our support team. We take responsible gaming seriously and will act on requests promptly.

Important: These Terms and Conditions constitute a legally binding agreement between you and facai88. By accessing or using the facai88 platform, you agree to be bound by these terms. If you do not agree, you must not use the platform.

1 Acceptance of Terms

By registering an account on facai88, accessing the platform, or placing any bet, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. These terms apply to all users of the facai88 platform, including registered players, visitors, and anyone accessing the platform in any capacity.

These Terms and Conditions are effective from the date of your registration and remain in force for the duration of your use of facai88. facai88 reserves the right to update these terms at any time. Continued use of the platform after any update constitutes acceptance of the revised terms. We will notify registered players of material changes via email or platform notification.

These terms should be read alongside the facai88 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and facai88.


2 Eligibility

To register and play on facai88, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
  • You must not be a current employee, contractor, or immediate family member of a facai88 employee or contractor.
  • You must not be self-excluded from facai88 or any affiliated platform.

facai88 is strictly for players aged 18 and above. We conduct age verification as part of the KYC process. Any account found to belong to a minor will be immediately closed and all funds forfeited.

By registering, you confirm that you meet all eligibility requirements and that the information you provide is accurate and complete. facai88 reserves the right to request proof of eligibility at any time and to close accounts where eligibility cannot be confirmed.


3 Account Registration

Each player is permitted to hold one facai88 account only. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. facai88 uses technical and manual checks to identify duplicate accounts. Where duplicate accounts are found, all accounts will be closed and any balances may be forfeited.

When registering on facai88, you are required to provide accurate personal information including your full name, date of birth, email address, and phone number. You are responsible for keeping this information up to date. Providing false information during registration is a breach of these terms and may result in account closure.

You are responsible for maintaining the security of your facai88 account credentials. Do not share your password with anyone. facai88 will never ask for your password via email, live chat, or any other channel. If you suspect your account has been accessed without your authorisation, contact facai88 support immediately.

  • Use a strong, unique password for your facai88 account.
  • Enable two-factor authentication if available on your account.
  • Log out of facai88 when using shared or public devices.
  • Report any suspicious activity on your account to support immediately.

Deposits & Payments

facai88 supports a range of local payment methods designed for Bangladeshi players, including bKash, Nagad, Rocket, and bank transfer. All deposits are processed in Bangladeshi Taka (BDT). There are no conversion fees applied by facai88 for deposits made via supported local payment methods.

Deposits on facai88 are generally credited to your account instantly or within a few minutes, depending on the payment method used. If your deposit has not appeared in your account within 30 minutes, contact facai88 support with your transaction reference number.

  • Minimum deposit amounts vary by payment method and are displayed at the time of deposit.
  • facai88 does not accept deposits from third-party accounts. Deposits must be made from a payment method registered in your own name.
  • facai88 reserves the right to request proof of payment method ownership at any time.
  • Deposits made in error cannot always be reversed. Contact support immediately if you believe you have made an incorrect deposit.

Note: facai88 does not charge deposit fees. However, your payment provider may apply their own transaction charges. Check with your bKash, Nagad, or bank provider for their applicable fees.


5 Withdrawals

Withdrawals on facai88 are processed to the same payment method used for your most recent deposit, where possible. This policy exists to prevent money laundering and protect player funds. facai88 reserves the right to request additional verification before processing any withdrawal.

Before your first withdrawal, you must complete the facai88 KYC verification process. This involves submitting a government-issued photo ID and proof of address. KYC verification is a one-time process and is required to protect your account and comply with anti-money laundering obligations.

  • Withdrawal requests are typically processed within 24 hours during business days. bKash and Nagad withdrawals are often completed within minutes.
  • Minimum and maximum withdrawal amounts are displayed in the withdrawal section of your account.
  • Bonus funds that have not met wagering requirements cannot be withdrawn.
  • facai88 reserves the right to delay or decline withdrawals where fraud or terms violations are suspected.
  • Withdrawals will only be sent to accounts registered in your own name.

Attempting to withdraw funds that were obtained through fraudulent activity, exploitation of software errors, or violation of bonus terms will result in forfeiture of those funds and may result in account closure.


6 Bonuses & Promotions

facai88 offers a range of bonuses and promotions to both new and existing players, including welcome bonuses, reload bonuses, cashback offers, and Loyalty Program rewards. All bonuses are subject to the specific terms stated at the time of the offer, as well as the general bonus terms outlined here.

  • All bonuses are subject to wagering requirements before withdrawal. The wagering requirement for each bonus is clearly stated in the offer details.
  • Wagering requirements must be met within the validity period of the bonus. Bonuses that expire before wagering requirements are met will be removed from your account.
  • facai88 reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses are intended for personal recreational use only. Systematic exploitation of bonus offers is prohibited.
  • facai88 reserves the right to adjust or cancel bonuses where it suspects abuse or where a player has provided false information.
  • Only one welcome bonus is available per player, per household, and per IP address.

Loyalty Program: Points earned through the facai88 Loyalty Program are subject to their own terms, which are detailed on the Loyalty Program page. Loyalty points have no cash value and cannot be transferred between accounts.


7 Game Rules & Fair Play

All games available on facai88 are sourced from certified providers and operate on independently audited random number generator (RNG) systems. The return-to-player (RTP) percentage for each game is published on the facai88 platform. facai88 does not manipulate game outcomes and does not adjust win rates based on individual account history.

Each game on facai88 has its own specific rules, which are accessible within the game interface. Players are responsible for understanding the rules of any game before placing bets. facai88 is not responsible for losses resulting from a player's misunderstanding of game rules.

  • In the event of a technical fault during a game round, the round may be voided and stakes returned to the player's account.
  • If a game result is displayed incorrectly due to a software error, the correct result as recorded by the game server will apply.
  • facai88 reserves the right to void bets placed at incorrect odds or on games affected by technical errors.
  • Provably fair verification is available on eligible games including Limbo. Instructions for verification are available within the game interface.

8 Prohibited Activities

The following activities are strictly prohibited on facai88. Engaging in any prohibited activity will result in account suspension or permanent closure, forfeiture of balances, and may be reported to relevant authorities.

  • Creating multiple accounts or registering on behalf of another person.
  • Using automated betting software, bots, scripts, or any form of artificial intelligence to place bets.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software errors, glitches, or vulnerabilities to obtain funds or advantages not intended by facai88.
  • Using the platform for money laundering or any other illegal financial activity.
  • Providing false personal information during registration or KYC verification.
  • Attempting to reverse-engineer, copy, or interfere with the facai88 platform or its underlying technology.
  • Engaging in any activity that disrupts the experience of other players on the platform.

facai88 uses advanced fraud detection systems to identify prohibited activities. Accounts flagged by these systems will be reviewed and may be suspended pending investigation without prior notice.


9 Account Suspension & Closure

facai88 reserves the right to suspend or permanently close any account at its discretion, including but not limited to the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Failure to complete KYC verification within the required timeframe.
  • Suspected fraudulent activity, money laundering, or other illegal conduct.
  • Account inactivity for a period exceeding 12 consecutive months.
  • At the player's own request, including self-exclusion requests.

Where an account is closed due to a breach of these terms, any remaining balance may be forfeited. Where an account is closed for reasons unrelated to a breach — such as inactivity or at the player's request — any verified balance will be returned to the player via their registered payment method after applicable checks are completed.

Players who wish to close their facai88 account voluntarily can do so by contacting support at [email protected]. Account closure requests are processed within 5 business days.


10 Responsible Gaming

facai88 is committed to providing a safe and responsible gaming environment. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available to all registered players at no cost and can be activated through your account settings or by contacting support.

  • Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending on facai88.
  • Session Reminders: Receive notifications after a set period of continuous play.
  • Cooling-Off Period: Take a temporary break from facai88 for a period of your choosing.
  • Self-Exclusion: Permanently exclude yourself from facai88 if you feel your gambling is out of control.

If you are concerned about your gambling habits or those of someone you know, please visit the Responsible Gaming page for more information and support resources. facai88 takes all responsible gaming requests seriously and will act on them promptly.


11 Privacy & Data

facai88 collects and processes personal data in accordance with its Privacy Policy. By registering on facai88, you consent to the collection and processing of your personal data as described in the Privacy Policy. The Privacy Policy is available at /privacy-policy and forms part of the overall agreement between you and facai88.

facai88 uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. We do not sell your personal data to third parties. Data is shared with third-party service providers only where necessary to operate the platform, and only under strict data processing agreements.

Your Data Rights: You have the right to access, correct, and request deletion of your personal data held by facai88, subject to legal retention obligations. Contact [email protected] to exercise your data rights.


12 Limitation of Liability

facai88 provides the platform on an "as is" basis. While we make every effort to ensure the platform is available, accurate, and reliable, we cannot guarantee uninterrupted access or error-free operation at all times. facai88 shall not be liable for any losses arising from:

  • Platform downtime, technical faults, or interruptions to service.
  • Delays in deposit crediting or withdrawal processing caused by third-party payment providers.
  • Losses resulting from a player's own decisions, including betting decisions and account security failures.
  • Any indirect, consequential, or incidental losses arising from use of the facai88 platform.

facai88's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim. Nothing in these terms limits facai88's liability for fraud, gross negligence, or any liability that cannot be excluded by law.


13 Changes to Terms

facai88 reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, facai88 will notify registered players via email or platform notification at least 7 days before the changes take effect, where practicable. Minor changes — such as corrections to typographical errors or clarifications that do not affect player rights — may be made without prior notice.

The most current version of these Terms and Conditions is always available at /terms-conditions. The date of the most recent update is displayed at the top of this page. Continued use of the facai88 platform after any update constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using the platform and contact support to close your account.


14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern related to your facai88 account, please contact our support team. We aim to respond to all enquiries within 24 hours.

  • Email: [email protected]
  • Live Chat: Available 24/7 through the facai88 platform.
  • FAQ: Common questions are answered on the FAQ page.

For responsible gaming support, please visit the Responsible Gaming page. For privacy-related requests, refer to the Privacy Policy page for instructions on how to exercise your data rights.

Ready to Play?

You've Read the Rules — Now Enjoy the Games

Now that you know how facai88 works, create your free account and explore over 200 games. Fair play, fast payouts, and a platform built for Bangladeshi players.